Customer Support

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Our Location

Lucky Canada Play

1380, rue de la Pointe-aux-Lièvres, Québec, QC, G1L 4M5

Phone Support

+1 (416) 555-0187
Mon–Fri: 9AM–9PM EST

Email Assistance

support@luckycanadaplay.com
Reply within 10 hours

Live Chat Available 24/7
Protected Communication
Canadian Support Team

Frequently Asked Questions

Short answers to common topics

How do I create an account?

Select the registration option on our homepage and follow the verification steps. You must be 19+ and located in Ontario.

What payment methods do you accept?

We support Interac, credit cards, and other secure Canadian payment methods. All payments are processed in CAD.

Is my information secure?

Yes. We use strong encryption and adhere to Canadian privacy regulations to safeguard your data.

How can I practice responsible gaming?

Visit our Responsible Gaming page for helpful tools and information to manage your activity.

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Thank you for reaching out to Lucky Canada Play. Our team will get back to you within 10 hours.

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Password Assistance

Service Temporarily Unavailable

Our password recovery mols-feature is currently undergoing maintenance and cannot be used at the moment.

If you need help restoring access to your account, you can:

Email our support team: support@luckycanadaplay.com
Visit our support page: Contact Support Team
Support Hours: Monday–Friday, 9:00 AM – 6:00 PM EST