Our Approach to Responsible Gaming
At Lucky Canada Play, we work to maintain a safe and supportive gaming environment. Gaming should remain enjoyable, and we actively promote practices that help prevent problematic play.
Player Protection Tools
Time Limits
Set daily, weekly, or monthly session limits to help manage how much time you spend playing.
Deposit Limits
Manage your budget effectively by setting maximum deposit amounts for defined periods.
Self-Exclusion
If you need a break, choose temporary or longer exclusion durations — from one day to permanent closure.
Reality Checks
Enable periodic reminders about your gameplay time and spending to stay aware of your habits.
Loss Limits
Set a maximum loss limit to help you manage your gaming expenditure responsibly.
Account Closure
Permanently close your account if you feel gaming is no longer right for you. Reopening is possible within 30 days.
Recognizing Problem Gaming
Checking in with yourself can help identify early signs of unhealthy gaming patterns. Consider these questions:
If any of these sound familiar, support is available.
Get Help NowSupport Resources
Canadian Support Services
International Help Lines
Tips for Responsible Gaming
Set a Budget
Decide how much you can comfortably spend and stay within your chosen limit.
Balance Your Time
Ensure gaming is only one of several activities in your routine.
Understand the Games
Learn the rules and probabilities before playing to make informed choices.
Take Regular Breaks
Take time away from gaming to maintain clarity and perspective.
Don't Chase Losses
Accept that losses happen and avoid trying to recover them immediately.
Keep it Social
Share gaming moments with friends or family to keep play enjoyable and balanced.
Need Immediate Help?
Our team is available around the clock to assist with responsible gaming tools and guidance.
Contact Support