Official Rules

Service Agreement

Learn about your rights and obligations as a player

Effective: February 3, 2025
Agreement 4.1
Important Notice

By accessing our platform, you acknowledge and accept these terms. Please review them carefully.

Agreement Acceptance

Using Lucky Canada Play signifies that you agree to comply with these Terms of Service. If you do not accept any part of this agreement, you should discontinue use immediately.

Acceptance becomes effective upon registration
Terms may be updated periodically
Continued use confirms agreement to revisions

Eligibility Requirements

Mandatory Age Verification

Players must be at least 19 years old. Verification documents may be requested.

Canadian Residency

Players must be physically located within approved Canadian provinces or territories.

Legal Capacity

All users must have the legal authority to enter binding agreements.

No Active Self-Exclusion

Individuals registered in a self-exclusion program may not participate.

Single Account Limit

Each player may maintain only one account.

Account Registration

Account Creation

  • Provide accurate, verifiable personal information
  • Keep your contact details up to date
  • Submit identity verification when required
  • Protect your login details at all times

Account Security

  • Do not share your credentials with anyone
  • Report unusual or suspicious activity immediately
  • Create strong and unique passwords
  • Log out after using your account

Prohibited Activities

Fraud & Abuse

Attempts to commit money laundering Collusion or cheating of any kind Creating multiple accounts

Technical Misuse

Use of automated tools or bots Exploiting technical or software issues Using VPNs or proxies to bypass restrictions

Financial Terms

Transaction Rules

Deposits: Minimum $10; maximum amounts depend on the payment method
Withdrawals: Processed within 48 business hours
Verification: Identity confirmation required before withdrawal approval
Currency: All transactions are completed in CAD

Bonus Conditions

Wagering: A 35x wagering requirement applies to bonus amounts
Expiry: Bonuses expire 30 days after being issued
Eligibility: Available to new players unless otherwise indicated
Modification: Bonus terms may be revised when necessary

Legal Framework

Agreement Confirmation

By continuing to use Lucky Canada Play, you acknowledge that you understand and accept these terms.

Create Your Account

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Password Assistance

Service Temporarily Unavailable

Our password recovery mols-feature is currently undergoing maintenance and cannot be used at the moment.

If you need help restoring access to your account, you can:

Email our support team: support@luckycanadaplay.com
Visit our support page: Contact Support Team
Support Hours: Monday–Friday, 9:00 AM – 6:00 PM EST